US Payments

Transaction Management Systems

Consumer
Complaints

  • Notice to DC Consumers Only - Licensed by: Department of Insurance, Securities and Banking, Washington, DC, Phone: (202) 727-8000; http://dc.gov; TTY: 711
  • Notice to MD Consumers Only The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding U. S. Payments, LLC, at 500 N Calvert Street, Suite 402, Baltimore, Maryland 21202, phone 888-784-0136.
  • Texas Consumer Complaint Notice Special notice for customers in Texas: if you have a complaint, first contact the consumer assistance division of U.S. Payments, LLC, at 877-876-7076, if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877- 276-5554 (toll free), www.dob.texas.gov.
  • Alaska Consumer Complaint Notice Special notice for customers in Alaska: if you have a complaint, first contact the consumer assistance division of U.S. Payments, LLC, at 877-876-7076, if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to: Alaska Division of Banking & Securities  |  PO Box 110807  |  Juneau, AK  99811-0807  |  Phone #: 1-888-925-2521 or 907-465-2521  |  Email: moneytransmitters@alaska.gov